„A friend on the road“
Roadside assistance
What and why do I insure?
Wherever you travel in your vehicle, you want to not worry if something unplanned happens, such as a breakdown, accident, or vehicle damage. The best help in such cases is roadside assistance, which is implemented by the Coris assistance system, and depending on the selected assistance package it includes:
- Repair of minor faults on site
- Towing the vehicle to the nearest service station or wherever the client wishes, if it cannot be made functional for further driving on the spot or if the wrong fuel has been poured in it
- In case the impossibility to continue the journey is a consequence of a traffic accident or an accident, the precondition for towing is that the police have made a report.
- Extraction of vehicles from water, mud, ditches, canals
- Temporary storage of vehicles in a secured parking lot after a traffic accident
- Transport of passengers to the destination or residence in case the vehicle cannot be repaired or it is stolen or transport to the service to pick up the vehicle after organized assistance outside Serbia
- Accommodation while the vehicle is in service
- Rent of a replacement vehicle if the repair lasts longer than 24 hours and the distance from the destination is greater than 100km
- Organization of towing assistance, repairs, transport, accommodation, rental of a replacement vehicle ...
- Providing information on contact telephones of authorized services, the amount of tolls, road conditions, informing the family, police, ambulance, etc.
Why do I choose Globos Insurance?
Without borders: In case of a mishap or unforeseen circumstances in the country and across Europe , it is important that you have quick and professional help.- 24 hours coverage: All year round, at any time of the day, even during the holidays
- The policy is active from the moment of purchase
- On line conclusion: In just a few minutes via the Globos website.
- You choose the level of coverage: The roadside assistance package depends on your decision on coverage.
- Simple procedure: By calling the Coris assistance call center 011 36 36 959 by stating the policy number, the necessary assistance is provided.
You can find more answers to all your questions in our blog Roadside assistance
Package comparison table
Assistance and Description
CORIS Plus
CORIS Premium
Servicing information
Advice on how to act in the event of a traffic accident, in the event of a breakdown or theft; info on locations and contacts of the service; destination distances; on toll amounts; weather conditions; condition of roads and border crossings; forwarding info to family members, colleagues, friends, police or ambulance
Unlimited
Unlimited
Roadside assistance organization (Serbia and Europe)
Organization of repairs in case of minor malfunction on the spot; the organization tows to the nearest service station that can train the vehicle, seats or residence of the user; organization of transport of drivers and passengers to the place of residence or destination if the vehicle is stolen or cannot be repaired; organization of accommodation for passengers and drivers; organization of rental of a replacement vehicle
Unlimited
Unlimited
Vehicle repair
In the event of a minor fault that can be rectified at the scene
up to EUR 50
(for a case arising in the territory of Europe including Serbia)
(for a case arising in the territory of Europe including Serbia)
up to 75 EUR
(for a case arising in the territory of Europe including Serbia)
(for a case arising in the territory of Europe including Serbia)
Vehicle transport in case of failure
Transport (towing) of the vehicle if the vehicle at the scene cannot be trained to continue the journey. Transportation is organized to the nearest car service, car waste or wherever the user wants
up to 100 EUR
(for a case occurring in Serbia)
up to 175 EUR
(for a case occurring in Europe outside Serbia)
(for a case occurring in Serbia)
up to 175 EUR
(for a case occurring in Europe outside Serbia)
up to 150 EUR
(for a case occurring in Serbia)
up to 350 EUR
(for a case occurring in Europe outside Serbia)
(for a case occurring in Serbia)
up to 350 EUR
(for a case occurring in Europe outside Serbia)
Wrong fuel
Transport (towing) of the vehicle for diagnosis and repair in case of spilling the wrong fuel
close
up to 150 EUR
Transport of vehicles in case of a traffic accident
Transport (towing) of the vehicle if the vehicle at the scene cannot be trained to continue the journey. Transportation is organized to the nearest car service or car waste. In the case of a traffic accident, the condition for the organization of vehicle transport is that the police conducted an investigation and that a police report on the accident was made.
No limit
(for a case that occurs on the territory of Europe, including Serbia)
(for a case that occurs on the territory of Europe, including Serbia)
No limit
(for a case that occurs on the territory of Europe, including Serbia)
(for a case that occurs on the territory of Europe, including Serbia)
Towing the vehicle
Organization of towing the vehicle in case the vehicle was found in an abyss, ditch, mud, water, etc.
up to 150 EUR
up to 225 EUR
Vehicle storage
Organization of temporary accommodation of vehicles in a secured parking lot, after a traffic accident
up to 25 EUR
up to 75 EUR
Return by vehicle
Organization of return per vehicle and collection of vehicles left in service after organized assistance, for a case that occurs on the territory of Europe outside Serbia
close
up to 175 EUR
Transportation of drivers and passengers
Transport to the place of residence or to the destination in case the vehicle cannot be repaired or stolen
Case in Serbia: up to 25 EUR per person,
125 EUR for persons together
Case outside Serbia (Europe):
up to 40 EUR per person, up to 200 EUR
for all persons together
125 EUR for persons together
Case outside Serbia (Europe):
up to 40 EUR per person, up to 200 EUR
for all persons together
Case in Serbia:
up to 35 EUR per person,
175 EUR for persons together
Case outside Serbia (Europe):
up to 60 EUR per person, up to 300 EUR
for all persons together
up to 35 EUR per person,
175 EUR for persons together
Case outside Serbia (Europe):
up to 60 EUR per person, up to 300 EUR
for all persons together
Accommodation for driver and passengers
While the vehicle is in service. Overnight costs included
Case in Serbia:
max 40 EUR per night, per person, max 2 nights
Case outside Serbia (Europe): max 75 EUR per night,
per person, max 2 nights
max 40 EUR per night, per person, max 2 nights
Case outside Serbia (Europe): max 75 EUR per night,
per person, max 2 nights
Case in Serbia:
max 50 EUR per night, per person, max 3 nights
Case outside Serbia (Europe): max 100 EUR per night,
per person, max 3 nights
max 50 EUR per night, per person, max 3 nights
Case outside Serbia (Europe): max 100 EUR per night,
per person, max 3 nights
Replacement vehicle
Car rental organization in case the vehicle repair takes longer than 24 hours and the distance to the final destination is more than 100 km
up to 50 EUR per day, max 2 days,
(for case occurring in Europe outside Serbia)
(for case occurring in Europe outside Serbia)
up to 75 EUR per day, max 3 days,
(for case occurring in Europe outside Serbia)
(for case occurring in Europe outside Serbia)
Assistant card
PVC identification card containing basic information for the use of assistance and discounts
check
check
COFUS Discount provided
Possibility to use the discount when buying from a partner in the COFUS system, a discount is provided in the country and abroad
check
check
Fuel discount
Discount on fuel LUKOIL gas stations 5 RSD / liter
check
check
Broj slučajeva na godišnjem nivou
No cost recovery
Unlimited
Unlimited
Number of cases per year
With cost recovery
2
2
