Globos insurance
Globos Insurance a.d.o. has established an Integrated Management System,
in accordance with the requirements of the standards ISO 9001: 2015, ISO 14001: 2015, ISO 45001: 2018,
ISO 27001: 2013, ISO 22301: 2019 and ISO 10002: 2018 in the field of service provision
non-life insurance as evidenced by internationally recognized certificates.
Integrating requires more standards of the Management System into a single system
it is realized through benefits. So we found the optimal way to improve
work process and satisfy all external and internal requirements as rationally as possible
way, we improve environmental performance and safety at work,
raise the level of information security and create all the conditions for sustainable
business continuity.
By constantly maintaining and improving the established system, we provide
objective, efficient and effective management of its processes, in accordance with
clearly defined and controlled procedures, thus achieving:
- Focus on the insured, in order to constantly increase their
satisfaction and focus on the user, through the application of the process of action
with objections;
- Continuous improvement and development of products and services;
- Full commitment, consultation and training of employees, in order to
increasing their productivity and support in expressing ideas, as well as
improving the performance of the management system, thus providing
mutual satisfaction;
- Establishing good business relationships with partners and everyone
stakeholders in order to create added value for all
participants in business relations;
- A systematic approach to improving the effectiveness and efficiency of all
business processes and management systems;
- Proactive action to permanently reduce negative impacts on
the environment;
- Commitment to providing adequate conditions in the workplace and in
working environment for safe and healthy work;
- Provision of competent human and adequate material resources,
necessary to achieve the defined objectives;
- Full information protection and business continuity ensured;
- Availability, integrity and confidentiality of information;
- Regulatory and legal requirements in all aspects
business;
- Continuously improve the effectiveness and efficiency of the process.
- Sprovođenje ocene rizika I Due Dilligence provere u vezi sa mitom.