By using the Globos osiguranje ado website, you irrevocably accept the rules of the General Terms and Conditions of Use of the website, online store and online shopping. When purchasing insurance online, you agree to the handling of your data in accordance with this document. The General Terms and Conditions may be amended and supplemented in accordance with the business needs of Globos osiguranje ado and any amendment or supplement to these General Terms and Conditions is binding from the date of publication on the Globos osiguranje ado website.
All users of the website are obliged to read and get acquainted with the General Terms of Use before using the services of this website.
The content posted on this website is the property of Globos Insurance ado.
Printing, copying, displaying, modifying, distributing, reproducing or publishing any part or all of the content of the website is not allowed in any way without the written consent of Globos osiguranje ado, except for viewing or printing for personal, non-commercial needs of users.
Globos osiguranje ado is not responsible for any harmful consequences caused by the interruption of the web service, malfunction or problems in the functioning of the Internet, malfunctions of computer equipment or problems with it, problems in the functioning of telecommunications equipment or any other type of devices and equipment. are beyond the control and influence of Globos Insurance ado.
In the process of online purchase of the policy, the contractor is obliged to provide true, complete and accurate information and is obliged to agree on all questions correctly and accurately.
Globos osiguranje ado is not responsible for entering incomplete, incorrect or incorrect data obtained by the client.
Globos osiguranje ado may request the annulment of the contract in a situation when the policyholder intentionally incorrectly reported or intentionally withheld some circumstance or information, due to which the insurer would not have concluded the contract if he had knowledge of the true state of affairs. If the policyholder inadvertently reported incorrect information or inadvertently failed to provide information, Globos osiguranje ado reserves the right to request termination of the contract or to propose an increase in the premium in proportion to the higher risk within thirty days of learning of the inaccuracy or incompleteness of the application.
Akcionarsko društvo za osiguranje Globos osiguranje ado Beograd, u skladu sa Zakonom o zaštiti podataka o ličnosti, posebnu pažnju posvećuje zaštiti podataka o ličnosti korisnika ove web strane. U Informacijama o obradi podataka o ličnosti koje objavljujemo na internet stranici Globos osiguranja i koje predstavljaju obavezne informacije koje su Vam pružene tokom postupka kupovine usluga osiguranja koji prethodi zaključenju ugovora o osiguranju, obaveštavamo Vas o vrstama podataka koje prikupljamo od korisnika naše web strane, svrsi prikupljanja podataka i načinu zaštite prikupljenih podataka.
All disputes arising from the use of this website and the services of online purchase of insurance policies irrevocably agree to resolve all disputes in agreement with Globos osiguranje ado.
All disputes related to the concluded insurance contract are resolved by the contracting parties by agreement.
In the event that the insured is dissatisfied, ie considers that his rights from the contract and insurance have been violated, he has the right to submit a complaint to the insurer.
The policyholder is obliged to respond to each policyholder's complaint within 15 days of receiving the complaint.
If the insured is not satisfied with the response of the insurer to the complaint, he can exercise his rights in the procedure of peaceful settlement of disputes through mediation, with the participation of the National Bank of Serbia, as a mediator.
In the case of a court dispute in connection with a concluded insurance contract, the competent court in Belgrade has jurisdiction.
When entering payment card data, confidential information is transmitted via the public network in a protected (encrypted) form. The security of data during the purchase is guaranteed by the payment card acceptor, OTP banka, so the complete payment process is performed on the bank's website. Payment card information is not available to our system at any time.
All payments are in dinars.
If another currency is used for informative display of prices, the middle exchange rate of the National Bank of Serbia is used for calculation. The amount for which your payment card will be charged will be expressed in dinars through the conversion into the same at the exchange rate used by card organizations. The result of this conversion may be a slight difference from the original price listed on our site.
A 5% tax is paid on the calculated non-life insurance premium in accordance with the Law on Tax on Non-Life Insurance Premiums.
If you have any questions or complaints regarding the privacy and security of your data, or if you have knowledge or suspicion of a breach of privacy or security, please contact us in one of the following ways:
Polise kupljene online za koje je premija osiguranja plaćena platnom karticom, ugovaraču osiguranja će biti dostavljene na e-mail adresu koju je ugovarač naveo u ličnim podacima. Sa polisom osiguranja ugovaraču će biti dostavljeni i Predugovorno obaveštenje, kao i Izjava o odustanku od zaključenja polise.
The Contractor agrees that, in case of changes in the data on the policy as well as in the case of a justified request for a refund (rejected visa application, serious health problems, death in the family) in accordance with the Insurance Conditions, replace the policy or receives a refund of the amount paid in such a way that the bank will, at the request of the seller, refund the funds to the account of the payment card user.
In the event that the insurance policy is damaged or that the data in the policy are entered incorrectly by Globos osiguranje ado, the insurer undertakes to issue a new policy or correct the existing policy, if possible.
In accordance with the Consumer Protection Act, this contract, as a distance insurance contract, the contractor may, within 14 days from the date of conclusion, withdraw from the contract without giving reasons and without additional costs.
If the policyholder decides to withdraw from this contract, he is obliged to send a Statement of withdrawal from the insurance contract within the specified period to the insurer in writing on the form provided by the Insurer or by filling out an electronic withdrawal form.
Withdrawal from this distance contract terminates the obligations of the contracting parties arising from the conclusion of the contract - it is considered that the contract is not even concluded.
Globos osiguranje ado will refund the insurance premium paid to the policyholder, and no later than 30 days from the date of receipt of the Statement of withdrawal.
The right to withdraw from a remote insurance contract does not apply to insurance contracts concluded as short-term, up to 30 days, in accordance with the Law on the Protection of Financial Services Users in the Distance Contracting.
I accept the terms of the insurance linkRight to withdraw from the contract on travel health insurance, remote-on-line, the contractorI accept the terms of the insurance link insurance can only be achieved if he has not started or completed a trip for which insurance is concluded and provide evidence to the Insurer (copy of passport, etc.).Pravo na odustanak od ugovora o putničkom zdravstvenom osiguranju, na daljinu-online, ugovarač osiguranja može ostvariti samo ukoliko nije započeo ili završio putovanje za koje je zaključeno osiguranje i Osiguravaču o tome dostavi dokaze (kopija pasoša i sl.).
U slučaju odustanka od ugovora o osiguranju i povraćaja sredstava kupcu koji je prethodno platio nekom od platnih kartica, delimično ili u celosti, a bez obzira na razlog vraćanja, Globos osiguranje je u obavezi da povraćaj vrši isključivo preko VISA, EC/MC, Maestro i DinaCard metoda plaćanja, što znači da će banka na zahtev prodavca obaviti povraćaj sredstava na račun korisnika platne kartice.
Globos insurance ado Belgrade
Milutina Milankovića 23
Mail: prigovori@globos.rs
Call centar: +381113636958
11070 New Belgrade
PIB: 100001079
Registration number: 06936253